Simon's Citricks

One of our Customer had a problem with his mouse cursor in a Citrix Session. The mouse cursor of the employees were distorted or disappearing when they used a 2K Monitor. The error is known like you can see under point 4 and 5: CTX229052 Windows 10 Fall Creators Update (v1709) – Citrix Known Issues The error is solved in Citrix Receiver version 4.11 like you can read here: Citrix Receiver for Windows 4.11 solved Problems Unfortunately the customer uses LTSR and we are not able to update from 4.9 LTSR to 4.11. We hoped that the fix will be in CU2 which will be released soon.  The Cursor problems won't be fixed in CU2. The Fix will be included in CU3.  But it's possible to get a private Fix for this error when contacting Citrix Support . That's how we solved the problem.

The Customer had problems with Windows 10 and also with Server 2016 where the TileBar or the Startmenue were not displayed right and didn't work like expected. Therefore he used Sysprep for Derfaul UserProfile to solve the problem. Now Microsoft announced that this is not an supported solution. https://blogs.technet.microsoft.com/yongrhee/2018/03/12/windows-10-using-copyprofile-for-the-start-menu-has-been-deprecated/

A customer Win2016 target devices weren't booting or sporadically booting anymore after updating PVS from 7.13 to 7.15 LTSR. They stuck at the Windows Logo. When we hard rebooted a few times somehow they came up after a while. Citrix now presented a private fix for this issue. See: PVS 7.15 | Win2016 target devices not booting after upgrade to PVS 7.15 LTSR

At a Customer environment (Server 2016) we had the problem that users who tried to change their personal settings for their start screen to “Use Start full screen” couldn’t open their Start menu after signing in again after logout. Bu it works as long as they are logged in after the settings were changed. The default view of the menu which the user wants to change Under Settings - > Personalization -> Start ->Use Start full screen, you need to set the settings to on Afterwards it will look like this as long as you're signed in But as soon as you log out and sign in again you can't open your Start Menu again. Nothing happens when you click the Windows symbol. You need to change the settings back and it will work. As far as I know there is no fix at the moment for this one.

What happened? In a customer environment they had the problem that the processes from logged out users are still active and couldn't been closed from the Service Desk. It's a 7.13 XenApp provisioned environment on Server 2016 with Sharefile. And that was the problem. After a bit of investigating we found out that every time a user has Citrix SharFile Drive Mapper open (exact doing see in "When does the error occur") the Log-out process will be blocked and t he explorer from the connected users isn't working anymore. As soon as we closed the Drive Mapper process the running processes from the logged out user closed immediately. We could reproduce the error with ShareFile Version 3.6 on Server 2016 and Windows 10. We couldn't reproduce the error with ShareFile 3.6 on Windows 7 and Server 2008 R2 it woked correctly here. When does the error occur? Every time we moved a file in our Drive Mapper and tried to open it directly from Drive Mapper When w...

Download the MicrosoftSysinternalsSuite and move it to your Server. https://docs.microsoft.com/en-us/sysinternals/downloads/procdump Unzip it anywhere you want it to place In our example I used procdump because I needed a dump from a user to send it to the vendor. Go in sysinternals and search for your needed program: Afterwards copy it via unc path to the user’s computer. In case of Procdumb you need to copy both executable. I created the folder temp there. Afterwards you need the PID of the Programm you want to check. I needed wfica32. If the user doesn’t have the right to execute taskmanager or extend the view for the PID, you can find out the PID with a Powershellcommand: Get-Process - ComputerName NameOfUserComputer -Name ProcessName Afterwards open a CMD and move to your sysinternalsuite folder on your server Then execute following: PSEXEC \\< computername > c:\temp\procdump.exe -e -ma -h < PID > ...

If you want to present your users the desktops and the published apps in one pane you need to treat your dekstop as apps. You can do this with a small POSH command. This allows you to have your published applications and your desktops in one screen and you don’t need to switch. Run POSH as administrator CD to …\Program Files\Citrix\Receiver StoreFront\Scripts Run: Import-Module .\ImportModules.ps1 Afterwards run: Set-EnhancedEnumerationOptions -siteId 1 -storeVirtualPath /Citrix/Internal -treatDesktopsAsApps $true Set-EnhancedEnumerationOptions -siteId 1 -storeVirtualPath /Citrix/External -treatDesktopsAsApps $true When you go back to your Storefront, it should look like this: